Sending a parcel abroad from the UK: customs made simple
Every parcel going from Great Britain to another country needs a customs declaration, and that includes the EU since Brexit. It tells the destination country what is inside and what it is worth, so it can decide whether any tax or duty is due.
What you need to declare
- A clear description of each item. "Women's cotton T-shirt" is right. "Clothes", "gift" or "goods" are the main reason parcels get held at customs.
- Quantity and value. What you paid, or a fair value for second-hand items, in pounds.
- Country of origin. Where the item was made, not where you are sending from.
- Whether it is a gift, a sale, or a return. This changes how some countries tax it.
When you book an international service on Kargom, we ask for these details and put them on the paperwork for you.
Who pays tax and duty?
Usually the recipient. Most countries charge import VAT or sales tax, and sometimes customs duty, when the parcel arrives. The courier pays it on the recipient's behalf and then asks them for it, often with a handling fee, before delivering. Sellers who want to avoid surprising their customers can look into schemes that collect tax at checkout, such as the EU's IOSS for lower-value orders.
The EU
Parcels from Great Britain to EU countries need a customs declaration and are subject to the destination's import VAT. Correct descriptions and values keep them moving.
The USA
The USA ended duty-free entry for low-value parcels in 2025, so duty can now apply even to small parcels. Describe items precisely and check what applies before you send.
Items you cannot send
Every courier has a list of prohibited and restricted items. Common ones are aerosols, flammable liquids such as perfume and nail varnish, loose lithium batteries, cash, and food in some countries. Check the courier's list before you pack.
Official guidance is on GOV.UK.